Talk to the flock

Write to [email protected]. A person reads it, not a ticket robot, and you get a written answer within two working days.

The letters we answer fastest name the exact pair and the bra it is meant to sit in. “Will the large width lie flat inside a soft-cup sleep bra” is a five-minute answer; “which one is best” usually takes a round trip or two.

Anything about an order already placed — where the box is, when it lands, how to send it back — is handled by the store that took your payment. Their order page moves faster than any letter to us can.

Letters on paper land at 72 Chestnut St, Providence, RI 02903. Mind what that address is: a mailbox beside the bench, nothing more. There is no counter, no stock on hand and no reason to send a parcel there; a pair heading back travels through the store that sold it.